Tickets Module
Advanced tickets module for WemX that allows your customers to create tickets
Features:
- Timeline
- API
- Templates
- Automated Responses
- Departments
- Email notifications
- Multiple members
- Responders
- Discord bot
You can setup templates per department that the user must fill in when creating a new ticket & auto responses to departments where a new ticket is created.
You can also setup responders which are alogrithms that can be used to automatically respond to users that may be asking repetitive questions.
Installation
Reviews
Coderbot
Such a great system, total worth the money!
SexyMime x MoonKid_999
DAMO
Amazing System I recommend! also this guy mubeen like wtf he dose to much work love the guy!
Niclas_M
Great System, but still has some Bugs and smaller Design Things ;-)
But it will be great!
Tickets Module 1.5.0
05 Oct 2024
Add widget support
Tickets Module 1.5.0
05 Oct 2024
update version in config
Tickets Module 1.4.0
04 Feb 2024
- Tickets will now automatically show latest messages
- New Tickets are subscribed by default
- Messages from Discord will notify the user if they are subscribed
- Fixed typo
Tickets Module 1.4.0
14 Sep 2024
Fix versioning issue
Tickets Module 1.3.0
22 Dec 2023
- fix small issue with ticket webhook not sending
Tickets Module 1.2.0
21 Dec 2023
- Fixed error when changing order to none
- Added support for Discord sync
- other smaller bug fixes
Tickets Module 1.1.0
15 Dec 2023
- fixed auto response template not showing
- fixed auto lock after x hours not showing/saving
Tickets Module 1.0.0
10 Dec 2023
Advanced tickets module for WemX that allows your customers to create tickets
Features:
- Timeline
- Departments
- Email notifications
- Multiple members
- Responders
- Discord bot (coming soon)
You can setup templates per department that the user must fill in when creating a new ticket & auto responses to departments where a new ticket is created.
You can also setup responders which are alogrithms that can be used to automatically respond to users that may be asking repetitive questions.